ETI · 04.01
Corporate Learning / 2026Emotional Intelligence Workshop
This practical workshop develops emotional intelligence competencies that enable professionals to improve self-awareness, manage emotions effectively, build stronger relationships, and communicate with greater empathy. Participants will learn how emotional intelligence enhances leadership, collaboration, and workplace performance.
Course OverviewPractical learning.
Practical learning.
Measurable impact.
This practical workshop develops emotional intelligence competencies that enable professionals to improve self-awareness, manage emotions effectively, build stronger relationships, and communicate with greater empathy. Participants will learn how emotional intelligence enhances leadership, collaboration, and workplace performance.
Every ETI corporate programme can be aligned with your organisation's industry, competency framework, business priorities and learner profile. Practical exercises and workplace scenarios help participants transfer learning into performance.
Learning ObjectivesWhat participants
What participants
will be able to do.
- 01
Understand the core components of emotional intelligence.
- 02
Improve self-awareness and emotional self-management.
- 03
Strengthen interpersonal relationships through empathy and effective communication.
- 04
Apply emotional intelligence to improve workplace performance and teamwork.
Who Should AttendDesigned for professionals
Designed for professionals
ready to progress.
- 01Managers and Supervisors
- 02Team Leaders
- 03HR Professionals
- 04Customer-facing Employees
- 05Professionals seeking stronger interpersonal skills
Course OutlineA structured journey
A structured journey
from insight to action.
Facilitated discussion, practical application and workplace-focused learning are woven through every module.
Foundations of Emotional Intelligence
- Understanding Emotional Intelligence
- Self-Awareness and Emotional Awareness
- Emotional Intelligence Competencies
Managing Emotions Effectively
- Emotional Self-Regulation
- Building Resilience
- Managing Stress and Workplace Challenges
Social Awareness and Relationship Management
- Empathy and Active Listening
- Building Trust and Collaboration
- Understanding Team Dynamics
Applying Emotional Intelligence at Work
- Difficult Conversations
- Conflict Management
- Personal Emotional Intelligence Action Plan
Customised In-House ProgrammesBring this course
Bring this course
into your organisation.
We tailor examples, activities, duration and delivery to your team's operational context and desired outcomes.
Let's design your programme ↗+971 54 417 7480