ETI · 01.01
Corporate Learning / 2026Emotional Intelligence for Leaders
Emotional Intelligence is a critical leadership capability that enables leaders to understand, manage, and influence emotions effectively in the workplace. This program helps leaders develop self-awareness, empathy, communication skills, and relationship management capabilities to improve team performance and workplace relationships.
Course OverviewPractical learning.
Practical learning.
Measurable impact.
Emotional Intelligence is a critical leadership capability that enables leaders to understand, manage, and influence emotions effectively in the workplace. This program helps leaders develop self-awareness, empathy, communication skills, and relationship management capabilities to improve team performance and workplace relationships.
Every ETI corporate programme can be aligned with your organisation's industry, competency framework, business priorities and learner profile. Practical exercises and workplace scenarios help participants transfer learning into performance.
Learning ObjectivesWhat participants
What participants
will be able to do.
- 01
Develop self-awareness and understand emotional intelligence competencies.
- 02
Manage emotions effectively in challenging workplace situations.
- 03
Build stronger relationships through empathy and effective communication.
- 04
Enhance leadership effectiveness through emotional intelligence practices.
Who Should AttendDesigned for professionals
Designed for professionals
ready to progress.
- 01Managers and Team Leaders
- 02Supervisors and Department Heads
- 03Emerging Leaders
- 04Professionals responsible for managing people and teams
Course OutlineA structured journey
A structured journey
from insight to action.
Facilitated discussion, practical application and workplace-focused learning are woven through every module.
Understanding Emotional Intelligence
- Introduction to Emotional Intelligence (EQ)
- The business case for EQ in leadership
- Core emotional intelligence competencies
Self-Awareness and Self-Management
- Recognizing emotions, values, and leadership behaviors
- Managing emotions under pressure
- Building resilience and emotional regulation
Social Awareness and Empathy
- Developing empathy and active listening
- Understanding team dynamics and emotional cues
- Building trust and psychological safety
Relationship Management and Leadership Impact
- Influencing and motivating others
- Managing difficult conversations and conflicts
- Creating an emotionally intelligent leadership action plan
Customised In-House ProgrammesBring this course
Bring this course
into your organisation.
We tailor examples, activities, duration and delivery to your team's operational context and desired outcomes.
Let's design your programme ↗+971 54 417 7480