ETI · 10.04
Corporate Learning / 2026Operational Excellence through Quality Management
This program focuses on integrating quality management principles with operational excellence practices to improve efficiency, reduce waste, and enhance organizational performance.
Course OverviewPractical learning.
Practical learning.
Measurable impact.
This program focuses on integrating quality management principles with operational excellence practices to improve efficiency, reduce waste, and enhance organizational performance.
Every ETI corporate programme can be aligned with your organisation's industry, competency framework, business priorities and learner profile. Practical exercises and workplace scenarios help participants transfer learning into performance.
Learning ObjectivesWhat participants
What participants
will be able to do.
- 01
Understand operational excellence concepts.
- 02
Identify improvement opportunities.
- 03
Apply quality tools for efficiency improvement.
- 04
Support performance-driven operations.
Who Should AttendDesigned for professionals
Designed for professionals
ready to progress.
- 01Operations Managers
- 02Quality Professionals
- 03Process Owners
- 04Team Leaders
- 05Business Improvement Professionals
Course OutlineA structured journey
A structured journey
from insight to action.
Facilitated discussion, practical application and workplace-focused learning are woven through every module.
Operational Excellence Fundamentals
- Principles of Operational Excellence
- Linking Quality and Business Performance
- Customer Value Creation
Process Improvement
- Identifying Process Gaps
- Waste Reduction
- Performance Improvement Methods
Sustaining Excellence
- Quality Metrics
- Continuous Improvement Culture
- Operational Excellence Roadmap
Customised In-House ProgrammesBring this course
Bring this course
into your organisation.
We tailor examples, activities, duration and delivery to your team's operational context and desired outcomes.
Let's design your programme ↗+971 54 417 7480