Airport Terminal Ground Handling

Build your career in aviation with professional training in ground handling operations — from passenger assistance and baggage handling to ramp safety and aircraft support

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Airport Terminal Ground Handling

Overview of the Course

Want to work at an airport? The Airport Terminal Ground Handling course is your perfect start! Learn how to manage passenger check-in, boarding, baggage handling, and terminal announcements while gaining insights into the fast-paced world of ground operations.

This aviation course is ideal for beginners aiming to enter the aviation industry. You’ll develop practical skills in customer service, safety procedures, communication, and airport regulations—preparing you for key roles at check-in desks, gates, and arrival areas.

Learning Outcomes

The Airport Terminal Ground Handling Training Program will provide you with the knowledge and practical skills required to excel in key ground operations within the aviation industry. You will learn how to manage passenger check-in, assist with boarding procedures, handle baggage efficiently, and coordinate terminal operations while ensuring smooth passenger experiences.

Upon completion of the course, you will have a strong understanding of:

  • Passenger handling procedures – check-in, boarding, arrivals, and transfers

  • Baggage handling and ramp operations – ensuring safe and timely luggage movement

  • Safety and security protocols – compliance with international aviation standards

  • Communication skills – clear coordination with passengers, crew, and airport staff

  • Customer service excellence – delivering professional assistance in the terminal

  • Airport regulations and procedures – understanding policies for smooth operations

You will also be able to handle real-world ground operation challenges, support airline efficiency, and contribute to seamless passenger journeys.

In conclusion, the Airport Terminal Ground Handling Program at Entrepot Training Institute is an excellent first step for aspiring aviation professionals. With expert trainers and industry-aligned curriculum, you will gain the confidence and expertise to build a successful career in ground handling and airport operations.

Course Content

1Module 1 – History of Aviation

2Module 2 – Regulatory Authorities

3Module 3 – Aviation Phonetic Codes

4Module 4 – 24-Hour Clock Format

5 Module 5- Universal Time Coordinated (UTC)

6 Module 6 – Airline Abbreviations

7Module 7 – IATA Airport Codes

8 Module 8- IATA Airline Codes

9 Module 9 – Airport Handling Flowchart Process

10Module 10 – Dangerous Goods Regulations

11Module 11 – Travel Information Manual (TIM)

12Module 12 – Travel Documentation

13Module 13 – Ground Announcements

14Module 14 – Airport Terminal

15Module 15 – Arrival Procedures

16Module 16 – MHB – Mishandled Baggage

17Module 17 – Aircraft Passenger Cabin and Seating
Configuration

Career Opportunities

• Passenger Service Agent
• Baggage Handling Agent
• Ramp Agent
• Airline Customer Service Agent
• Flight Dispatcher Assistant
• Cargo and Freight Agent
• Airline Reservation Agent
• Security Screening Officer
• Terminal Duty Officer

Entry Qualification

• Minimum high school education
• Basic Computer Skills

Next Step

• Passenger Ground Services
• Airline Cabin Crew
• Airport Ramp Services

Got a Question?

Take Off Toward a Successful Career in Ground Handling!

Our team is here to guide you through every step of your cabin crew career journey. Whether you want details about training modules, schedules, fees, or career opportunities, we’re just a call or message away. Reach out today and take your first step toward becoming a professional ground handling member.

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