Foundation in Travel & Tourism Diploma (FTTD)

Gain globally recognized skills in travel services, tourism operations, and customer experience to excel in the global travel and hospitality industry.

Elevate Your Travel & Tourism Career Now!

Foundation in Travel & Tourism Diploma (FTTD)

Overview of the Course

The Foundation in Travel and Tourism Diploma (FTTD) is designed for individuals looking to begin or advance their careers in the global travel, tourism, and hospitality industry. Delivered by Entrepot Training Institute, this comprehensive program covers essential areas such as travel operations, customer service, airline and airport fundamentals, reservation systems, tourism geography, and industry regulations. Participants gain the knowledge and practical skills needed to excel in travel agencies, airlines, tour operations, and hospitality sectors with confidence.

Learning Outcomes

The Foundation in Travel and Tourism Diploma (FTTD) program will equip you with the essential knowledge and skills needed to excel in the travel and tourism industry. You will learn key concepts in travel operations, tourism management, customer service, airline and airport procedures, reservation systems, and travel documentation, helping you build a strong foundation for a successful career.

Upon completion of the course, you will have a clear understanding of global travel and tourism practices, industry standards, and practical techniques used in travel agencies, airlines, tour operations, and hospitality sectors. You will also be able to provide excellent customer experiences, handle travel arrangements efficiently, and support smooth tourism operations in real-world environments.

In conclusion, the FTTD Certification Program at Entrepot Training Institute is an ideal starting point for individuals aspiring to build a rewarding career in travel and tourism. With expert trainers and industry-aligned content, you will gain the confidence and practical skills needed to thrive in the global travel industry. Enroll in the FTTD Training Program today and take your first step toward becoming a skilled travel and tourism professional.

Course Content

1Module 1 – Introduction to Travel and Tourism

  • Overview of the Travel and Tourism Industry
  • Roles and Responsibilities of a Travel Professional
  • Career Paths in Travel and Tourism

2Module 2 – Geography & Cultural Awareness
in Travel Planning

  • Understanding IATA Areas & Global Indicators
  • Major Global Travel Destinations
  • Time Zones, Seasons & Climate Considerations

3Module 3 – Travel Formalities and Safety
Regulations

  • Passport and Visa Requirements
  • Health Regulations and Travel Insurance
  • Immigration and Customs Procedures

4Module 4 – Air Transport & Airline Operations

  • Overview of the Airline Industry
  • Airport and Airline Codes
  • Airline Check-in and Baggage Procedures
  • Role of IATA in Air Transport

5Module 5 – Land Transport: Rail, Car, and
Camper Travel

  • Global Rail Travel Systems
  • Car Rental and Campervan Travel Essentials
  • Insurance, Documentation, and Safety

6Module 6 –Accommodation and Hotel Services

  • Types of Accommodation and Classifications
  • Hotel Booking and Reservation Systems
  • Services and Facilities in Hotels
  • Working with Hotel Suppliers and Platforms

7Module 7 – Water Transport – Ferries and
Cruises

  • Introduction to Cruises and Ferry Services
  • Booking and Onboard Procedures
  • Cruise Destinations and Itinerary Planning
  • Services and Amenities Offered

8Module 8 – Designing and Selling Tour Packages

  • Types of Tour Packages (FIT/GIT)
  • Components and Costing of a Package
  • Tour Planning and Itinerary Development
  • Role of Travel Agencies in Packaging

9Module 9 – Serving the Travel Customer

  •  Basics of Customer Service in Travel
  • Managing Customer Expectations and Complaints
  • Communication Skills and Cultural Etiquette
  • Sales and Upselling Techniques
Career Opportunities

• Travel Consultant
• Tour Operator
• Reservation & Ticketing Agent
• Airport Ground Staff
• Cruise Line Staff
• Hotel Front Office Assistant
• Travel Sales Executive
• Corporate Travel Coordinator
• Travel Content Creator

Entry Qualification

• Minimum High school education
• Good communication skills in English

Next Step

• Foundation in Travel and Tourism Consultant Diploma
• Passenger Ground Services

Got a Question?

Your Travel & Tourism Journey Starts Here!

Our team is here to guide you through every step of your travel and tourism journey. Whether you need details about course modules, fees, schedules, or career opportunities, we’re just a call or message away. Reach out today and take your first step toward becoming a certified travel and tourism professional.

Reach us through

Send us a Message

Transform Your Future Now

Take Your Career to New Heights