Freight Forwarding Operations (FFO)

Gain globally recognized expertise in Freight Forwarding Operations, customs procedures, and global trade logistics to streamline shipments, reduce delays, and ensure smooth end-to-end cargo movement worldwide.

Step Into Global Freight Forwarding Excellence Now!

Freight Forwarding Operations (FFO)

Overview of the Course

The Freight Forwarding Operations (FFO) program is designed for professionals in logistics, shipping, and supply chain who want to strengthen their expertise in global cargo movement and cross-border trade. Delivered by Entrepot Training Institute, this program covers essential areas such as international freight procedures, documentation, multimodal transportation, customs clearance, INCOTERMS, compliance, and cargo handling. Participants gain the practical skills to manage end-to-end shipments, minimize delays, ensure regulatory accuracy, and lead efficient freight forwarding operations with confidence.

Learning Outcomes

The Freight Forwarding Operations (FFO) Training Program will equip you with the essential knowledge and practical skills required to excel in international freight, shipping, and logistics operations. You will learn how to manage end-to-end cargo movement, handle freight documentation accurately, coordinate multimodal transportation, navigate customs and regulatory procedures, apply INCOTERMS effectively, and ensure shipments flow smoothly across global trade routes.

Throughout the program, you will develop a deep understanding of freight forwarding processes, global logistics frameworks, compliance requirements, and industry-standard operational practices. You will also be able to make informed decisions that minimize delays, prevent documentation errors, reduce operational risks, optimize routing, and maintain seamless cargo movement for your organization or clients.

In conclusion, the FFO Certification Program at Entrepot Training Institute is a powerful step forward for professionals aiming to advance in freight and logistics operations. With expert trainers and industry-aligned content, you will gain the confidence and capability to manage international freight forwarding tasks with precision and professionalism.
Enroll in the Freight Forwarding Operations Training Program today and accelerate your journey toward becoming a skilled and globally competent freight forwarding professional.

Course Content

1Unit 1 – Introduction to Freight Forwarding

  • Overview of Freight Forwarding Industry

  • Roles and Responsibilities of a Freight Forwarder

  • Key Stakeholders in Global Freight Movement

2Unit 2 – International Trade & INCOTERMS

  • Fundamentals of International Trade

  • INCOTERMS and Their Applications in Shipping

  • Responsibilities, Risks and Cost-Sharing Under INCOTERMS

3Unit 3 – Export Documentation Process

  • Standard Export Documentation Requirements

  • Commercial, Transport and Compliance Documents

  • Export Workflow from Inquiry to Shipment Dispatch

4Unit 4 – Import Documentation Process

  • Essential Import Documents and Requirements

  • Duties, Taxes and Regulatory Compliance

  • Import Workflow from Arrival to Cargo Release

5Unit 5 – Customs Clearance Procedures

  • Customs Regulations and Compliance Standards

  • HS Codes, Duties and Tariff Classifications

  • Clearance Process including Filing, Inspection and Release

6Unit 6 – Freight Rate Calculation & Chargeable Weight

  • Understanding Freight Rates Across Air, Sea and Land

  • Chargeable Weight, Volumetric Calculations and Cost Factors

  • Quotation Preparation and Rate Negotiation Techniques

7Unit 7 – Dangerous Goods (DG) & Cargo Insurance

  • Introduction to Dangerous Goods Regulations

  • Packaging, Labeling and Documentation for DG Shipments

  • Types of Cargo Insurance and Claims Procedures

8Unit 8 – Logistics & Supply Chain Interface

  • Relationship Between Freight Forwarding and Supply Chain

  • Coordination with Carriers, Warehouses and 3PLs

  • End-to-End Logistics Planning and Flow Optimization

Career Opportunities

• Freight Forwarder
• Logistics Coordinator
• Customs Clearance Agent
• Shipping & Documentation Executive
• Export/Import Executive
• Cargo Operations Officer
• Supply Chain Assistant
• Customer Service Officer
• Freight Sales Executive
• Business Development

Entry Qualification

• Basic Computer skills
• Proficiency in English
• Relevant Certificates is a plus

Next Step

• CPIP
• CISP
• CILT L5

Got a Question?

Your Global Freight Forwarding Journey Starts Here!

Our team is here to guide you through every step of your Freight Forwarding Operations journey. Whether you need details about course modules, fees, schedules, or career opportunities in logistics and freight, we’re just a call or message away. Reach out today and take your first step toward becoming a skilled Freight Forwarding Operations professional.

Reach us through

Send us a Message

Transform Your Future Now

Take Your Career to New Heights